Whose Fault It Is Quotes by Jan Carlzon, Lee Child, John Mellencamp and many others.
If anything goes wrong, the customer doesn’t care whose fault it is. He’s the one who’s going to suffer anyway.
Evaluate. Long experience had taught me to evaluate and assess. When the unexpected gets dumped on you, don’t waste time. Don’t figure out how or why it happened. Don’t recriminate. Don’t figure out whose fault it is. Don’t work out how to avoid the same mistake next time. All of that you do later. If you survive.
Unemployment is sky-rocketing; deflation is in our future for the first time since the Great Depression. I don’t care whose fault it is, it’s the truth.
